Digital Transformation in Real Estate

Digital & Technology Strategy

Key Capabilities Demonstrated

Technology strategy development

Business case development

Vendor evaluation & selection

Program planning & delivery

SofM partnered with the client to deliver end-to-end technology transformation, from strategy to execution, driving immediate wins while building long-term capabilities.

Situation

A leading real estate investment company faced significant operational inefficiencies stemming from a fragmented technology landscape.

The company had an outsourced technology solution, meaning most of its critical processes operated on a technology stack it had no control over.

This situation impacted the current operations and inhibited ambitious growth plans across its property portfolio.

Challenge

The company faced challenges regarding their technology, data and operations:

Operational inefficiencies: Significant process and technology bottlenecks.
Limited technology capabilities: A lack of in-house expertise led to difficulties in executing the technology strategy.
Data quality: Reliance on external systems resulted in major data quality and process governance problems.

What we did

State of Matter worked collaboratively with the client to review the technology strategy. The goal was to identify the best technology solution to solve immediate operational challenges whilst also supporting a longer-term growth strategy.

We developed a business case for the board, which comprised a solution recommendation, a proposed transformation roadmap and a team to deliver the outcome.

SofM was appointed as the client’s strategic transformation partner to deliver critical aspects of the project, including project support, change management, test management, and quality assurance.

Outcome

The transformation program is set to enhance the client’s competitive position in the real estate market and enable more adaptive and data-driven decision-making.

Implementation of the new solution has already removed process bottlenecks, improved data quality and is providing a modern technology landscape fit for the future.